risk is the raw material of opportunity.
Private clinic · Zurich
ARVE Klinik Zürich
A private clinic for longevity and aesthetics. Online booking in four steps and an AI concierge, in German, English and Chinese.
See the concept ↗danielestebanfeo estudio
Your reception closed at 18:00 and does not open until 9:00 tomorrow.
The websites I build can answer for you. Websites and artificial intelligence.
A laptop shows the homepage of Celosía Private Estates, a fictional estate agency in Marbella. A mobile phone shows ARVE Klinik Zürich, a fictional clinic.
After dinner, on the train, on a Sunday. Whoever answers within the first hour is nearly seven times as likely to qualify the client.
Harvard Business Review, ‘The Short Life of Online Sales Leads’, March 2011.
Nothing you sell is ordinary. Nor should your website look it.
At 23:47, someone wants to book with you. Your website replies.
Your website, in every client’s language. Chinese included.
Grüezi.Bonjour.Buongiorno.Hello.Hola.你好。
The appointment goes into your diary. Without a single call.
You speak with me. From the first call to launch.
Your website is the first meeting with every client. And you are not in the room.
I make sure that meeting goes as though you were there.
Concepts
Five imaginary brands: a clinic in Zurich, an estate agency in Marbella, a boarding school on Lake Geneva, a hotel in Gstaad and a law firm between Lugano and Madrid. Scroll slowly: each scene is something your website could be doing tonight.
01 · ARVE Klinik Zürich
Treatment, date and time, details and confirmation. Patients book at any hour, in German or English, without waiting for someone to answer the phone.
02 · Celosía Private Estates
The most discreet homes appear on no portal. They are revealed only after registration, to buyers your team has vetted.
03 · Celosía Private Estates
The owner asks for a valuation with no board outside and no portals. Your team receives the property already described, and an enquiry with a name and a timeframe.
04 · ARVE Klinik Zürich
It replies in each patient’s language, books the appointment and hands your team a ready summary. At eleven at night or on a Sunday.
05 · Collège Vaurel
A family in Shanghai books the admissions interview in Chinese. Every slot appears in their local time, with Swiss time beneath it, so nobody has to work out the time difference.
06 · Hôtel Aurenne
The guest chooses dates, a room and what booking with the hotel adds, without leaving the page. No platform in between, and the details of the stay in the hands of your reception.
07 · Orvalle Avvocati Abogados
Whoever writes to the firm gives only the names of the other parties, no facts yet. The firm checks for conflicts in Lugano and in Madrid, and the first consultation is booked and paid on the same page.
Health, home, school, travel and law. The decisions a wealthy family takes with the most care.
Private clinic · Zurich
A private clinic for longevity and aesthetics. Online booking in four steps and an AI concierge, in German, English and Chinese.
See the concept ↗
Luxury estate agency · Marbella
An off-market collection behind registration, confidential valuations and an AI adviser that qualifies buyers, in Spanish, English and Chinese.
See the concept ↗
Boarding school · Lake Geneva
A co-educational boarding school for ages 11 to 18 with an alpine winter campus. Clear fees, an admissions calendar and an AI concierge, in six languages, Chinese included.
See the concept ↗
Hotel · Gstaad
A chalet of twenty-two rooms and suites with a restaurant. Direct booking in seven steps, a table at Le Mélèze and an AI concierge, in six languages, Chinese included.
See the concept ↗
Law firm · Lugano and Madrid
A law firm between Switzerland and Spain. A conflict check that asks only for names, a first consultation booked and paid, fees compared across both countries and an AI concierge that gives no legal advice, in six languages, Chinese included.
See the concept ↗Studio concept · the brand is imaginary, the work is real
Signature plus AI: the bespoke website and the artificial intelligence concierge.
Web Signature · Signature + AI Concierge
Bespoke. Multilingual. Fast. Built to sell.
Every website is designed from scratch for clients who compare, are sceptical and decide quickly. It is written in their languages, Chinese included, measured on mobile before delivery and built with a single aim: turning visits into appointments.
This page is the proof: change its language above. Each version is written and optimised for search as if it were the original.
All three of Google’s Core Web Vitals in the green, measured on mobile before delivery.
So that you are found in your city and in your language.
Appointments and viewings booked on the website itself, without a call.
Signature + AI Concierge
It replies, books and qualifies, on the website and on WhatsApp.
Forms, cookies and assistant compliant with Swiss data protection law and European regulation.
AI Concierge
Your clients do not write during office hours. They write at night, at the weekend and in their own language. And they go with whoever answers first.
A week has 168 hours. If your reception is open Monday to Friday, 9:00 to 18:00, it answers during 45 of them.
123
hours a week when nobody answers.
45 hYour reception answers
123 hNo one answers
Web Signature or Signature + AI Concierge
A patient writes to a Zurich clinic on a Tuesday night. See what happens in each case.
Web Signature
From CHF 20,000
Appointment lost.
Signature + AI Concierge
From CHF 32,000
Appointment won.
Illustrative scene
Speed is not a detail. It is the sale.
Source: Harvard Business Review, ‘The Short Life of Online Sales Leads’, March 2011.
The concierge does in seconds what now waits until morning for your team. Choose the client’s language and watch it work.
Buenas noches. Busco una villa con vistas al mar en Marbella.
Buenas noches. Con gusto le ayudo. ¿Es para comprar o para alquilar, y en qué rango de precio?
Comprar. Entre 4 y 6 millones.
Tenemos tres villas fuera de mercado en ese rango. ¿Le reservo una visita privada el jueves a las 11:00?
Sí, perfecto.
Hecho. Visita confirmada para el jueves a las 11:00. Un asesor le escribirá mañana por WhatsApp con los detalles.
In your diary
Private viewing · Thursday, 11:00 Booked by the concierge. No calls.Enquiry record
Your team receives it in its own language, whichever language the client writes in.
Notice to your team
New qualified buyer. The summary is already in your CRM.Included in Signature + AI Concierge
The concierge does not work in isolation. It writes to your diary, your CRM and your email, as your best receptionist would. And it is included in the price.
Included in Signature + AI Concierge, from CHF 32,000. Begin: Signature + AI Concierge ›
Automation Assessment
It does not need rebuilding to be automated. In one week I study how it is built and tell you in writing what can be automated with AI, how, and at what fixed price.
Hosting
Your patients’ and buyers’ data deserve the same discretion as your practice. That is why the websites I deliver are hosted on servers in Switzerland, under Swiss data protection law, and also comply with European regulation.
Services and investment
Buy cheap, pay twice. Everything begins with a study that is deducted afterwards: the diagnostic or, if you only want to automate the website you already have, the automation assessment.
Choose a service to see the details.
To begin
Audit
Strategic Diagnostic
Your website, your competitors and how you win clients, studied. A 50-minute call with me and a prioritised action plan.
Automation
Automation Assessment
For the website you already have: what can be automated with AI, how, and at what fixed price. A 30-minute call and a report within one week.
Your website
Rescue
Rescue Sprint
For the website that is already costing you clients: performance, design and conversion, put right in weeks.
Website
Web Essential
The essentials of your website, to the same standard: up to eight pages, in two languages and Chinese, in five or six weeks.
Website
Web Signature
A bespoke website, multilingual, fast, hosted in Switzerland and built to sell.
Website + AI
Signature + AI Concierge
The website and an AI concierge that answers, books and qualifies on the website and on WhatsApp, connected to your diary or CRM.
And then
Continuity
Ongoing Partnership
Maintenance, hosting, local SEO, continuous improvements and development of the concierge.
My websites start at CHF 13,000 with Web Essential and at CHF 20,000 with Web Signature. The final price depends on what your website has to do: how many pages, in how many languages, and whether it books, sells or answers for you. I set it in writing at the end of the Diagnostic, and it does not change.
Method
I study your website, your competitors and how you win clients. We go through it together in a 50-minute call.
I decide what each visitor must understand and do, and I write it down before designing.
I design and build to measure, in your clients’ languages, on servers in Switzerland.
I publish, measure and keep improving the website and the concierge.
Ideas
Because the way the person designing your website thinks ends up on every page.
risk is the raw material of opportunity.
the ultimate asset is a block of time that answers to no one but you.
This is the standard. If they can't meet it, you don't have time for them.
your enemy isn't a person; it's an idea.
Own your time, and you will own your empire.
Questions
If your question is not here, we will answer it in the diagnostic call.
Start with the diagnostic ›Because it is not a sales call. I arrive having already studied your website, your competitors and how you win clients, and you leave with an action plan. If you then commission any other service, the CHF 3,500 is deducted in full.
Because your clients recognise them. Every website is designed from scratch around your brand, your audience and your languages, and built to measure.
Everything agreed in the proposal: design, build, copy in the agreed languages and launch. If the scope changes, it is quoted before the work is done, never after.
They are three payments on a fixed price. The milestone for each one is set out in writing in the contract before we begin.
On servers in Switzerland, under Swiss data protection law. The European Union recognises Switzerland as offering an adequate level of protection, so it also serves your clients in Spain and the rest of the EU. If your website includes the AI Concierge, I set out in writing which services are involved and where they process the data before it is switched on.
Your clients’ languages. In Switzerland these are usually German, French, Italian and English; on the Costa del Sol, Spanish and English. And increasingly, Simplified Chinese, with its own typography and its own price and date formats. Each version is written and optimised for search as if it were the original.
It answers frequent questions, books appointments and viewings, qualifies every enquiry and passes your team only those worth pursuing, with the summary ready. It connects to your diary or CRM and is included in Signature + AI Concierge. It does not give medical diagnoses, nor does it replace your team.
The concierge is configured in line with the nFADP and GDPR: only the data needed, a clear purpose and access only for those you choose.
Almost always, without rebuilding it. First I carry out the Automation Assessment: I study how your website is built and tell you in writing what can be automated, how, and at what fixed price. It costs CHF 2,000 and is deducted in full from the automations you commission. If your website cannot support it, I tell you, and a new website is quoted like any other.
With me. One point of contact, from start to finish.
You have built something exceptional. Your website should live up to it.
Before I propose anything, I study how your website is built. We discuss it in 30 minutes and, within one week, I give you in writing what can be automated and at what fixed price.
Before we speak, I study. Your website, your competitors and how you win clients. Then we go through it together in 50 minutes, and the plan is yours to keep.
Deductible
If you then commission any other service, the CHF 3,500 is deducted in full.
If you then commission the automations, the CHF 2,000 is deducted in full.
Investment
Web Essential from CHF 13,000 and Web Signature from CHF 20,000. Websites with an AI concierge from CHF 32,000. Also diagnostics, automation assessments, website rescue and monthly partnership. Fixed price, 50/30/20 payments.
Studio
From Switzerland and Spain to the whole world · Servers in Switzerland
Call booked
Before it, I will study your website and your competitors. You will receive the invitation by email.You will receive the invitation by email. The written report reaches you within one week of the call.